The Gift Heaven – Share Smiles

Surprise delivery available across bangladesh

Surprise delivery available across bangladesh

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Privacy Policy

The Gift Heaven

At The Gift Heaven, your privacy and data security are of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or place an order through https://thegiftheaven.com.

By accessing or using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you interact with The Gift Heaven, we may collect the following information:

Personal Information

  • Customer name

  • Phone number

  • Email address

  • Billing and delivery address

  • Recipient details (name, phone number, delivery location)

Order & Payment Information

  • Order details and purchase history

  • Selected payment method

🔒 We do not store any card details, CVV numbers, PINs, or wallet credentials.

Technical Information

  • IP address

  • Browser type and device information

  • Cookies and website usage data

2. How We Use Your Information

We use your information strictly to:

  • Process and deliver your orders

  • Confirm payments and prevent fraudulent transactions

  • Communicate order updates, delivery status, and customer support

  • Improve our website, services, and customer experience

  • Comply with applicable legal and regulatory requirements

👉 We never sell, rent, or share your personal information with unauthorized third parties.

3. Cookies & Tracking Technologies

The Gift Heaven uses cookies and similar technologies to:

  • Ensure smooth website functionality

  • Remember your preferences

  • Analyze website traffic and performance

You may disable cookies through your browser settings; however, doing so may affect certain website features.

4. Payment Security (SSLCommerz)

All online payments on The Gift Heaven are processed through SSLCommerz, one of the most safe, secure, and trusted online payment gateways in Bangladesh.

  • SSLCommerz uses industry-standard encryption and security protocols

  • We do not have access to or store your payment credentials

  • All transactions are handled directly on the secure SSLCommerz platform

Your payment information remains fully protected at all times.

5. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Unlawful disclosure

Access to customer data is strictly limited to authorized personnel only.

6. Third-Party Services

We may share limited information with trusted third-party service providers only when necessary, including:

  • SSLCommerz (for payment processing)

  • Delivery partners

  • Website analytics and performance tools

All third parties are contractually obligated to maintain confidentiality and use your information solely for service-related purposes.

7. International Customers – NRB (Non-Resident Bangladeshi)

The Gift Heaven proudly serves NRB (Non-Resident Bangladeshi) customers living abroad, including those in the USA, UK, Europe, Australia, Japan, the Middle East, and other regions.

By using our services from outside Bangladesh, you consent to the collection and processing of your information in accordance with this Privacy Policy and the applicable laws of Bangladesh.

8. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data, subject to legal and business obligations

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

The Gift Heaven reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

We encourage users to review this page periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: The Gift Heaven
📍 Shop Address: Shop 126, Concord Emporium Shopping Complex, Katabon, Dhaka
📞 Call / WhatsApp: +8801910-162323
🌐 Website: https://thegiftheaven.com

Legal Information

Company Name: The Gift Heaven
Trade License No: TRAD/DSCC/022466/2025

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